Privacy policy
Bravox helps you estimate your credit card approval odds without a hard credit inquiry. This policy explains what we collect, why, and the choices you have.
Information we collect
- Account details. Your email address and a password. We store passwords only as a salted, one-way hash, never in readable form.
- Numbers you enter. The credit score, utilization, inquiries, account counts, and optional per-bureau or VantageScore values you type into a check. We do not pull your credit report and we never ask for your Social Security number.
- Saved activity. When you are signed in, the checks you run and their top results, so your dashboard can show history and trends. If you tell us whether you were approved for a card, we store that outcome to improve our estimates.
- Waitlist sign-ups. The email address you submit to join a product waitlist, the date, and which page you joined from.
- Technical data. Basic server logs such as IP address, browser type, pages requested, and timestamps, used for security, rate limiting, and troubleshooting.
Email addresses and messages
We collect email addresses in two places:
- When you create an account. We use your email to sign you in and to send account and security messages. By creating an account you also agree to receive automated emails from Bravox, such as card tips, product updates, and your results.
- When you join a waitlist. We use your email to tell you about that product: its launch, access, and related updates.
Every marketing or product email includes a one-click unsubscribe link. Unsubscribing stops those emails; it does not delete your account, and we may still send messages you need, such as password or security notices. You can also email us to be removed from any list.
How we use information
- To run the matching tool and show your estimated approval odds.
- To save your checks and power your dashboard when you are signed in.
- To send the emails described above.
- To improve the accuracy of our estimates, using reported approval outcomes.
- To protect the service, including preventing abuse, fraud, and automated sign-ups.
Cookies and local storage
We use one essential cookie to keep you signed in. We also store a few preferences in your browser's local storage: your accent color, whether you have seen the opening animation, the score models you report, and your profile picture. Those preferences stay on your device and are not sent to our servers. We do not use advertising cookies.
Retention and security
We keep account data while your account is open. Waitlist emails are kept until the related product launches and for a reasonable period after, or until you unsubscribe or ask us to delete them. We protect data with encryption in transit (HTTPS), hashed passwords, rate limiting, and access controls. No system is perfectly secure, but we work to keep your information safe.
Your choices and rights
You can ask us to access, correct, or delete your personal information, or to remove you from any email list. Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. We will not discriminate against you for exercising them. To make a request, email privacy@bravoxcredit.com.
Children
Bravox is intended for adults. We do not knowingly collect information from anyone under 18.
Changes and contact
If we make material changes to this policy, we will update the date above and, where appropriate, notify you by email. Questions? Contact privacy@bravoxcredit.com. See also our Terms of use.